Service and Repair
Committed to supporting our customers
Larson Systems is committed to supporting our customers. We are excited about our ability to offer our direct services and expertise to you here in our factory or in the convenience of your own facility. Being the designers and manufacturers, we are the best suited to calibrate, upgrade and provide suggestions about how to best use your LSI equipment.On-site service offers minimum downtime and avoids potential damage during shipping, but if cost is a factor, we also offer service at LSI’s Minneapolis, MN factory. Our turnaround is usually one to two weeks, plus freight time. The tester will be returned freight collect or UPS prepay per LSI’s current shipping procedures.
Frequently Asked Questions
What does it cost to send a Larson Systems technician to my plant?
Costs vary, depending on distance and mode of transportation. LSI tries, whenever possible, to schedule several service calls in an area. For example, if we schedule a calibration in Dayton, Ohio, we’ll try to schedule other appointments in the area, then divide the expenses between the three locations. All customers are billed an on-site calibration fee.
Help! I can’t be without my tester!
LSI to the rescue – we have testers you can rent while yours is here, from hand-operated models to automated, with capacities from 2 lbs. to 1,000 lbs.
What do you need to know about my tester?
Be sure to tell us about any problems you may be experiencing. Call us at 1-877-780-2131 ext. 106, or contact us via our Service Request form for a quote or to schedule your tester calibration.